Shipping & Returns

 An order confirmation email will be sent to you upon checkout. No shipments on Saturdays, Sundays, and public holidays are made. Please note that during the Sale, confirmation time may take up to 2 days.

 Please allow 2-5 business days for processing your order.

 We will send you a shipping confirmation email with tracking information once your order has been shipped.

 Free standard shipping worldwide on orders over $69.

 Don't worry, you can return the item within 7 days from the date you received it.

Q&A

  • Cancel order

    You can cancel the order within 1 hour, please email us with your order number. Refunds will be provided within 3 business days from the date of cancellation.

    Please keep in mind that if the order has been shipped, we're unable to update or cancel it. Not to worry, you can request a return for your order for a full refund.

  • Shipping Costs & Times

    Free standard shipping worldwide on orders over $139.
    Standard Shipping will be delivered by National Post, and we use DHL/FedEx for Express Shipping.

    Standard Shipping: 7-15 business days
    Express Shipping: 5-10 business days

    We offer international shipping to the following countries: Austria, Australia, Belgium， America, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Britain, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Lithuania, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Singapore, South Korea, Spain, Sweden, Switzerland. (If you do not find your country in the list, please contact us, and we will check if we can deliver in your country.)

  • How to track my order status? 

    When your order is shipped, we will send you a confirmation email with the tracking number and tracking link directing you to the shipper’s website. You can track and trace your order using this link and change the date of delivery or select a Service Point.

  • How to return my order? 

    You have 7 days to return an item from the date you received it.

    To be eligible for a return:
    The item must be in its original state, unused, and unwashed, together with the accessory related to them.
    The item must be in the original packaging with its original labels.
    To complete your return, we require a receipt or proof of purchase.
    Also, the returns slip that comes with the shipment needs to be completed and enclosed together with the returned products.

    Any items returned will be subject to a $1 restocking fee, it will be deducted from the amount you are refunded.
    Refunds will be made in the original form of payment.

    Returns should be sent to the following address:
    Unit 2305, 23/F, Tower 2, Metroplaza, 223 Hing Fong Road
    Kwai Fong, N.T.
    Hong Kong.

  • Can I exchange my item? 

    Sorry, we don't offer exchanges. If you would like a different size or color, please return your unwanted item and place a new order.